A quiet cobbled street at dawn in a European old town

Privacy Policy

1. Who we are

This website, teampicnicjumbl.christmas, is operated by Teampicnicjumbl Travel Media Ltd, a company registered in England and Wales under company number 15482730, with its registered address at Suite 3, 18 Hanover Yard, London N1 8BX, United Kingdom. We are the data controller for personal data processed through this website. This policy explains what we collect, why, and the rights you have.

2. Data we collect

We keep data collection to a minimum. We may process:

  • Contact data — your name, email address and message when you contact us through our form or by email.
  • Technical data — IP address, browser type, device information and pages visited, recorded in standard server logs by our hosting provider.
  • Consent records — your cookie choices, stored in your browser's local storage.
  • Analytics data — aggregated usage information, only if you have consented to analytics cookies.

We do not knowingly collect special category data, and we do not sell personal data.

3. How we use your data and our legal bases

We use contact data to respond to your enquiries (legitimate interests, or steps prior to a contract). We use technical data to keep the site secure and working (legitimate interests). We use analytics data to understand which guides are useful and improve them (consent). You may withdraw consent at any time via the "Cookie settings" link in our footer.

4. Cookies

We use essential storage required for the site to function and, with your permission, analytics and functional cookies. Full details are in our Cookie Policy.

5. Third-party processors

We rely on carefully selected service providers acting on our instructions under written data processing agreements. These include our website hosting and content delivery provider, our email service provider for handling correspondence, and — only where you consent — an analytics provider. Images on this site are served from an external image service, which may receive your IP address when images load. Processors may not use your data for their own purposes.

6. International transfers

Where a processor handles data outside the United Kingdom or European Economic Area, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses approved by the relevant authorities.

7. Data retention

We keep contact correspondence for up to 24 months after our last exchange, then delete it unless we must retain it for legal reasons. Server logs are retained for up to 90 days. Analytics data is kept in aggregated form for up to 26 months. Consent records remain in your browser until you clear them.

8. Your rights under the UK GDPR and EU GDPR

You have the right to access your personal data; to have inaccurate data corrected; to have data erased; to restrict or object to processing; to data portability; and to withdraw consent at any time. You also have the right to lodge a complaint with a supervisory authority — in the UK, the Information Commissioner's Office at ico.org.uk. We will respond to requests within one month.

9. Your rights under the CCPA / CPRA (California residents)

California residents have the right to know what personal information we collect, use and disclose; to request deletion; to correct inaccurate information; and to opt out of the sale or sharing of personal information. We do not sell or share personal information for cross-context behavioural advertising. We will not discriminate against you for exercising these rights.

10. Children

This website is not directed at children under 16, and we do not knowingly collect their personal data.

11. Security

We use encryption in transit, access controls and reputable providers to protect your data. No method of transmission over the internet is completely secure, but we work to protect your information and will notify you and the relevant authority of any breach where required by law.

12. Data Protection Officer contact

For any privacy question or to exercise your rights, contact our Data Protection Officer at [email protected], or write to: Data Protection Officer, Teampicnicjumbl Travel Media Ltd, Suite 3, 18 Hanover Yard, London N1 8BX, United Kingdom.

13. Changes to this policy

We may update this policy from time to time. The "last updated" date above shows when it was last revised. Significant changes will be highlighted on this page.